Privacy Policy

José & Baião Lda recognizes the importance of protecting your personal data, whatever its nature, and we value honesty and transparency above all else, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), José & Baião Lda has developed a set of security measures aimed at protecting your data, which are reflected in our Privacy Policy.

However, if you have any questions regarding this Policy, you can contact us at the following email address: lbaiao13@gmail.com or by letter addressed to: José & Baião Lda, Rua Nova de S. Crispim, Nº 237 4200-364 Porto, Portugal.

  1. Company Identification

1.1. This website and corresponding Privacy Policy are managed by José & Baião Lda, Rua Nova de S. Crispim, Nº 237 4200-364 Porto, Portugal, with VAT number 502272279.

1.2. By browsing our website, you are agreeing to the terms described in this Privacy Policy.

  1. Our Principles

2.1. Respect for the customer’s wishes

We respect the privacy and security of your personal data, which is why we ensure that the customer’s wishes are respected and that they can manage their privacy preferences autonomously, freely, and without complications. Therefore, if you disagree with any point mentioned in this Policy, you can object at any time by contacting us at the following email address: lbaiao13@gmail.com or by letter addressed to: José & Baião Lda, Rua Nova de S. Crispim, Nº 237 4200-364 Porto, Portugal. We will do everything possible to satisfy your wishes and respect your concerns.

2.2. Best practices

José & Baião Lda, as the controller of personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.

2.3. Strict necessity

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.

  1. Collection and Processing of Personal Data

3.1. The personal data collected and processed by José & Baião Lda is only that which you voluntarily, expressly, and unequivocally enter into the forms on this website.

3.2. The personal data collected is: name, gender, date of birth, email, mobile phone number, address, and tax identification number.

  1. Purpose of Personal Data Processing

4.1. Your personal data is collected and processed by José & Baião Lda solely for purposes strictly related to the use of this website, the services associated with it, and the sale of products, management and improvement of the Loyalty Program, direct marketing, and customer support management.

4.2. José & Baião Lda always seeks to maintain its relationship with its customers and provide them with the appropriate benefits, information, and relevant content related to our brand. Your data will only be processed for these specific, explicit, and legitimate purposes and will not be further processed in a manner incompatible with these purposes. The data collected and processed is adequate, relevant, and not excessive in relation to these purposes.

4.3. When you browse our website, we collect Cookies. Depending on how you manage Cookies on our website and your interaction with us, we use some information collected by Cookies to ensure the proper functioning of the website, highlighting the proper display of content, remembering your shopping cart, remembering your registration, adjusting your screen resolution, improving our offers, among others. This information includes registration data, location, session duration, products you have selected, your equipment, your browser, and your IP address. You can manage your consent regarding cookies in your Customer Area on our website.

4.4. When you browse our website and subsequently visit platforms where advertising is displayed (social networks, Google, and other partners of these networks), you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.

  1. Consent

Respect for the customer’s wishes is one of José & Baião Lda’s main concerns when it comes to the processing of your personal data. Therefore, you will be asked for your explicit and unequivocal consent for all data processing that is not strictly necessary for the purpose in question, such as the provision of services and delivery of purchased goods.